Payroll Client Services Specialist - Remote

Overview

This role involves supporting global payroll inquiries and ensuring compliance with various payroll practices across multiple countries, while providing exceptional customer service.

In Short

• Manage multi-country global payroll inquiries.
• Provide client consultation and support.
• Collaborate with internal teams to resolve payroll issues.
• Analyze payroll data and detect discrepancies.
• Foster a collaborative and innovative team environment.
• Engage in continuous learning and career development.
• Utilize payroll systems effectively.
• Adapt to dynamic work environments.
• Communicate effectively with clients and teams.
• Document processes and optimize workflows.

Requirements

• Proven experience in managing global payroll.
• Strong understanding of payroll tax principles.
• Client-facing experience with enterprise accounts.
• Ability to analyze and reconcile payroll data.
• Strong verbal and written communication skills in English.
• Experience with support tools like Zendesk.
• Collaborative mindset and team player.
• Excellent organizational skills.
• Ability to thrive in a fast-paced environment.
• Familiarity with European languages is a plus.

Benefits

• Work from anywhere.
• Flexible paid time off.
• Flexible working hours.
• 16 weeks paid parental leave.
• Mental health support services.
• Stock options.
• Learning budget.
• Home office budget and IT equipment.
• Budget for local in-person social events.