Virtual Coordinator - Remote

Overview

We are seeking a highly organized and tech-savvy Virtual Coordinator to support the day-to-day operations of a dynamic coaching and training company. This role is ideal for someone who thrives in a fast-paced, multi-faceted environment and is skilled in scheduling, documentation, research, light creative work, and AI tool experimentation.

In Short

• Request and compile weekly schedules for all custom and coaching calls.
• Route coaching calls to the appropriate coach or attach them to the company website.
• Assist with email, rescheduling, and cancellation support during team member vacations or weekends.
• Track names of agents reached for coaching calls and propose improvements to current tracking system.
• Assist with onboarding paperwork for new coaches.
• Add AI-generated scenario ideas to the Authentic Guest Google Docs.
• Research tools to convert training manuals into audio format.
• Assist in transcribing audio files to support faster scoring and feedback.
• Update training manuals for new website publishing.
• Redesign name cards, posters, and manuals for a modern look.

Requirements

• 2+ years experience as a Virtual Assistant, Program Coordinator, or Admin Support.
• Excellent English communication skills (written and spoken).
• Strong organizational skills with attention to detail.
• Proficient with Google Workspace (Docs, Sheets, Calendar, Drive).
• Skilled in Canva or PowerPoint for layout/design tasks.
• Comfortable using or learning transcription and AI tools.
• Resourceful with strong problem-solving skills.
• Bonus: Familiarity with project management tools (Trello, Asana, or Notion).

Benefits

• Flexible working hours.
• Opportunity to work remotely.
• Engagement with a dynamic team.
• Chance to explore and implement new AI tools.
• Support for professional development.