Financial and Medical Records Specialist - Remote

Overview

The Finance and Medical Records Assistant is a remote, finance team role responsible for receiving, validating, fulfilling, and tracking all medical records requests from families/guardians, our external billing company, payers, attorneys/courts, and other authorized agencies. This position ensures every disclosure is supported by a valid legal authorization and complies with applicable privacy regulations (e.g., HIPAA and, where applicable, 42 CFR Part 2).

In Short

• Remote role focused on medical records and finance operations.
• Responsible for validating and fulfilling medical records requests.
• Requires adherence to HIPAA and privacy regulations.
• Handles legal requests and ensures proper documentation.
• Supports finance operations through various tasks.
• Maintains confidentiality and security of sensitive information.
• Requires strong written communication skills.
• Involves collaboration with various stakeholders.
• Utilizes EHR and document management systems.
• Participates in audits and quality checks.

Requirements

• 2+ years in medical records or finance operations in healthcare.
• Knowledge of HIPAA privacy/security requirements.
• Strong email communication skills.
• High accuracy with document handling and organization.
• Proficiency with EHR systems and Microsoft 365/Google Workspace.
• Detail-oriented with a focus on quality.
• Ability to manage high email volume and prioritize tasks.
• Customer service skills with families and partners.
• Team player willing to assist in finance tasks.
• Background check and HIPAA training required.

Benefits

• Work remotely with flexible hours.
• Opportunity to contribute to compliance and quality assurance.
• Engagement with a supportive team environment.
• Professional development opportunities.
• Exposure to a variety of finance and healthcare processes.