Data and Systems Analyst - Remote

Overview

The Data and Systems Analyst plays a critical role in driving informed decision-making across Horizon Recovery and affiliated programs. This position is responsible for extracting, auditing, analyzing, and reporting data from multiple internal systems including the Electronic Medical Record (EMR), Customer Relationship Management (CRM) software, survey tools, and outcome tracking platforms. The analyst will provide actionable insights to support clinical operations, the admissions department, and the alumni program.

In Short

• Manage and coordinate integration, updates, and other software system customization needs.
• Analyze data from multiple sources including EMR, CRM, internal surveys, and post-treatment follow-up platforms.
• Conduct regular audits of client charts to ensure that all expected, trackable data points are present and complete.
• Identify missing, incomplete, or inconsistent data across platforms or within client records.
• Proactively follow up with appropriate staff or departments to rectify missing or incomplete data.
• Develop and maintain automated and ad hoc reports for clinical, operational, and strategic decision-making.
• Create dashboards, visualizations, and executive summaries to communicate trends and insights clearly.
• Respond to data requests from leadership, providing both recurring reports and custom analytics.
• Assist departments in interpreting data to identify patterns, inefficiencies, and areas for improvement.
• Collaborate with IT or software vendors as needed to improve data capture and reporting workflows.

Requirements

• Bachelor’s degree in Data Analytics, Statistics, Health Informatics, Information Systems, or a related field.
• Minimum of 5 years of experience in data analytics or systems analysis, preferably in a healthcare setting.
• Strong proficiency in Excel, data visualization tools (e.g., Tableau, Power BI).
• Familiarity with HIPAA and behavioral health documentation.
• Demonstrated ability to identify missing data elements and coordinate resolution.
• Experience conducting audits of clinical documentation.
• Excellent analytical, problem-solving, and communication skills.

Benefits

• Opportunity to work remotely.
• Engage in meaningful work supporting healthcare operations.
• Professional development opportunities.