Senior Technical Writer - Remote

Overview

As a Senior Technical Writer, you’ll create clear, concise, and user-focused documentation for Reltio’s data and API platforms—helping users confidently adopt AI-driven features and data services.

In Short

• Write and maintain product docs, API guides, and release notes for cloud-based apps and developer tools.
• Translate complex technical concepts into simple, actionable language.
• Document AI-based workflows and automation tools used across the platform.
• Collaborate with engineers, product managers, and designers to improve UX through content.
• Apply Reltio’s editorial and DITA standards for consistent and structured output.
• Improve docs using feedback, metrics, and AI insights.
• Support content creation for tutorials, how-to videos, and UI-integrated help.

Requirements

• 6 to 10 years of technical writing experience, preferably in enterprise SaaS or cloud platforms.
• Strong writing and editing skills; ability to explain technical concepts clearly for diverse audiences.
• Familiarity with AI/ML terminology and experience documenting AI-driven features or tools.
• Hands-on knowledge of DITA, XML, or structured authoring.
• Experience with tools like Oxygen XML, Confluence, Jira, Acrolinx, Snagit, Captivate, or Videate.
• Ability to work independently in a fast-paced, remote-friendly environment.
• Bonus: Exposure to AI-powered authoring workflows or content intelligence platforms.
• Bachelor's/Master's degree relevant to functional area or equivalent experience.

Benefits

• Comprehensive Group medical insurance including your parents with additional top-up options.
• Accidental Insurance.
• Life insurance.
• Free online unlimited doctor consultations.
• 36 annual leaves, which includes Sick leaves – 18, Earned Leaves - 18.
• 26 weeks of maternity leave, 15 days of paternity leave.
• Home office setup allowance.
• Mobile & Internet Reimbursement.
• Free meals provided.