Manager, Provider Relations - Remote

Overview

Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities. By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.

In Short

• Lead and streamline provider network operations across different markets.
• Develop and implement processes that delight providers.
• Harmonize provider relationship management processes across all markets.
• Leverage data and analytics to monitor provider performance.
• Develop strategies to improve member experience.
• Implement incentives for providers to enhance service quality.
• Collaborate with internal teams for efficient claims processing.
• Manage provider acquisition and relationship management team.
• Ensure timely resolution of provider-related escalations.
• Strengthen provider onboarding and engagement processes.

Requirements

• Experience in healthcare management or provider relations.
• Strong analytical and data-driven decision-making skills.
• Proven leadership and team management experience.
• Excellent communication and interpersonal skills.
• Understanding of local healthcare regulations.
• Ability to develop and implement effective processes.
• Experience in performance monitoring and improvement.

Benefits

• Opportunity to impact healthcare accessibility in emerging markets.
• Collaborative and innovative work environment.
• Professional development and growth opportunities.
• Competitive compensation package.
• Health and wellness benefits.