Community Guide (Case Manager) - Remote

Overview

The Community Guide (Case Manager) at Reema Health plays a crucial role in providing personalized, community-based support for individuals with serious mental illness and substance use disorders.

In Short

• Engage and work with clients from diverse backgrounds.
• Assess member needs and create patient-centered care plans.
• Collaborate with clinicians to connect patients to care.
• Manage a caseload of 60 - 100 members.
• Utilize technology for documentation and communication.
• Maintain professional boundaries and confidentiality.
• Provide support through in-person visits and outreach.
• Adapt to a fast-paced startup environment.
• Comply with HIPAA regulations.
• Participate in ongoing training and development.

Requirements

• Bachelor’s degree in Social Work, Human Services, Psychology, or related fields.
• 3+ years of direct experience with target population.
• Strong communication and relationship-building skills.
• Proficiency in critical thinking and time management.
• Ability to work independently and collaboratively.
• Valid Driver's License and reliable transportation.
• Comfort with technology and software applications.
• Ability to lift and carry up to 25 pounds occasionally.
• Willingness to undergo drug screening and background check.
• Commitment to patient confidentiality and HIPAA compliance.

Benefits

• Competitive Salary and Equity Package.
• Medical, Dental, and Vision Insurance.
• 401(k) Retirement Savings Plan.
• Flexible Schedules and Remote Work Options.
• Technology Stipend and Mileage Reimbursement.
• Accrued Paid Time Off and Paid Family Leave.
• Employee Assistance Program.
• Opportunities for professional growth.
• Supportive and inclusive work environment.
• Mission-driven company culture.