Director of Sales Operations - Remote

Overview

We are seeking a Director of Sales Operations to join Red Clay Consulting who is driven to apply their deep knowledge of the Utility industry to understand and solve client needs. This person is experienced in crafting solutions that include system implementations, advisory services, and managed services in the meter-to-cash, field, and asset management space. This person will be focused on optimizing and overseeing operational sales processes that result in achieving annual sales goals in the most efficient manner.

In Short

• Analyze and optimize end-to-end sales processes to enhance efficiency and effectiveness.
• Implement best practices and workflows to streamline the sales lifecycle.
• Oversee the management of sales technologies, CRM systems, and other tools.
• Collaborate with IT to ensure seamless integration and functionality.
• Utilize data analytics to provide insights into sales performance, trends, and opportunities.
• Develop accurate sales forecasts and plans.
• Present regular reports to senior management, highlighting key performance metrics.
• Monitor performance against forecasts and implement adjustments as needed.
• Lead the proposal development process and mentor Proposal Managers.
• Facilitate communication and collaboration between Sales and other internal departments.

Requirements

• Understand utility client’s meter-to-cash and customer service business needs.
• Conversant in Oracle Utilities C2M and other meter-to-cash applications.
• Understand utility asset management and mobile workforce management business needs.
• Ability to tailor creative solutions within implementation, advisory, and managed service offerings.
• Ability to build strong partnerships with leadership and resources in different departments.
• Ability to prioritize competing tasks for timely delivery.
• Strong analytical and problem-solving skills.
• Demonstrated ability to optimize sales processes and implement sales technologies.
• Excellent communication and collaboration skills.

Benefits

• Opportunity to lead and influence sales operations.
• Work in a dynamic and collaborative environment.
• Professional development and mentorship opportunities.
• Engagement with cross-functional teams.
• Contribute to the success of the organization.