Remote Customer Service & Administrative Support

Overview

This is a remote role supporting day-to-day customer service and administrative operations for an established landscape and garden supply online business. The position focuses on responding to customer enquiries and completing routine administrative tasks using existing systems, templates, and standard operating procedures.

In Short

• Remote position for applicants living in South Africa.
• Salary of $1,200 - $1,600 per month, depending on experience.
• Full-Time, Renewable Contract.
• Involves customer service and administrative support.
• Requires clear written and spoken English.
• Strong attention to detail is essential.
• Comfortable working independently in a remote environment.
• Experience in customer service or administrative roles is preferred.
• Availability during business hours is required.
• Reliable internet connection and workspace needed.

Requirements

• Clear written and spoken English (English-proficient).
• Strong attention to detail and ability to follow documented procedures.
• Reliable and consistent availability during agreed working hours.
• Comfortable working independently in a remote environment.
• Previous experience in customer service, administrative support, or a similar role.
• Experience handling phone-based customer enquiries.
• Basic data entry or reporting experience.

Benefits

• Flexible working hours.
• Work from home.
• Opportunity to support a growing online business.
• Engagement with a diverse customer base.
• Renewable contract based on performance.