Activation Specialist - Remote

Overview

As an Activation Specialist, you will play a key role in onboarding new merchants and guiding them towards successful Rebuy product adoption.

In Short

• Join the Success team shaping the future of AI-powered shopping experiences.
• Work closely with merchants to ensure effective onboarding and product adoption.
• Deliver comprehensive training sessions to merchants.
• Drive product adoption and identify upselling opportunities.
• Gather merchant feedback to inform product development.
• Track performance metrics like activation rates and cross-sell revenue.
• Work in a fully remote environment.
• Be part of a team dedicated to operational excellence.
• Develop deep product expertise in Rebuy’s offerings.
• Contribute to a collaborative and supportive work culture.

Requirements

• Experience in ecommerce, customer success, or related fields.
• Strong communication and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Data analysis skills to drive decision-making.
• Customer focus and dedication to excellent service.
• Bonus: Experience with Shopify or a CRM like Salesforce.

Benefits

• 100% free health, dental, and vision insurance for you and your family.
• Flexible vacation and paid leave policies.
• 401(k) retirement plan with employer contributions.
• Work from home with necessary resources provided.
• Join a talented team redefining intelligent commerce.