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Customer Activation Specialist - Remote

Posted 14 weeks ago
Customer Service
Full Time
Spain

Overview

The Customer Activation Specialist will be responsible for enhancing customer onboarding experiences and ensuring successful product adoption.

In Short

  • Plan and execute Customer Onboarding strategies.
  • Engage with customers to understand their objectives.
  • Monitor customer health metrics.
  • Drive adoption of new features.
  • Build strong relationships with key stakeholders.
  • Identify upsell and cross-sell opportunities.
  • Provide regular reports on customer engagement.

Requirements

  • Strong desire to learn and grow in customer success.
  • Experience in customer onboarding or engagement is a plus.
  • Ability to manage relationships and communicate effectively.
  • Analytical skills to track and report on customer metrics.

Benefits

  • Opportunity to work with innovative technology.
  • Dynamic and supportive team environment.
  • Professional development opportunities.
Landbot logo

Landbot

Landbot is a leading No-Code Chatbot Builder that empowers businesses across more than 40 countries to create exceptional conversational experiences on various platforms, including Web, WhatsApp, and Messenger. The company fosters a diverse and dynamic work environment, where engineers, designers, and product managers collaborate using agile methodologies. With a focus on innovation and fun, Landbot is committed to setting ambitious goals and driving the future of conversational technology.

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