Systems Administrator - Remote

Overview

This role is focused on providing technical support for websites, applications, and email services, while improving and maintaining hosting platforms and cloud infrastructure.

In Short

• Provide second-level technical support for websites, applications, and email services.
• Handle occasional after-hours support (about 1–2 incidents per week).
• Maintain and improve hosting platforms: Plesk, Managed WordPress, Virtuozzo VPS, and more.
• Own and optimize the infrastructure stack—AWS, Ghost, and others.
• Support and streamline customer migrations.
• Monitor system performance, troubleshoot issues, and resolve them efficiently.
• Proactively track costs and propose ways to deliver more value with less spend.
• Administer Linux/Unix and Windows environments.
• Manage and tune database systems (MSSQL, MySQL).
• Write and maintain scripts using Bash, Python, Perl, or JavaScript.
• Use infrastructure-as-code tools like AWS OpsWorks.
• Contribute to IT operations process improvement and documentation.

Requirements

• Strong systems administration skills and a love of clean, scalable infrastructure.
• Deep knowledge of core network protocols and services: TCP/IP, HTTP/S, DNS, SSL, firewalls, load balancers, etc.
• 5+ years of DevOps or sysadmin experience in Linux and Windows environments.
• 5+ years working in AWS cloud environments (EC2, VPC, ELB, EBS, S3, RDS, Route53).
• Hands-on experience with scripting and automation.
• Familiarity with Agile/Scrum and modern CI/CD practices.
• A mindset for performance, optimization, and reliability.
• A collaborative attitude—you support what you build and help others level up too.
• A degree in Engineering, Computer Science, or a related technical field.

Benefits

• Opportunity to work in a dynamic and innovative environment.
• Collaborative team culture focused on continuous improvement.
• Access to cutting-edge technology and tools.
• Flexible work arrangements.
• Professional development opportunities.