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Community Advocate - Remote

Posted 3 weeks ago
Customer Service
Full Time
MA, USA
$53,000 - $56,000/year

Overview

The Community Advocate works directly with survivors of domestic violence, providing emotional support, advocacy, and assistance in navigating complex systems towards healing.

In Short

  • Serve as an advocate for community members facing various challenges.
  • Conduct intakes and provide emotional support during court hearings.
  • Collaborate with community partners to ensure access to services.
  • Maintain detailed records in accordance with confidentiality guidelines.
  • Develop relationships with local agencies and resources.
  • Participate in community events and support groups.
  • Work within a trauma-informed and strength-based framework.
  • Demonstrate strong interpersonal and crisis intervention skills.
  • Adapt to the needs of survivors and manage multiple cases.
  • Fluency in Spanish is highly preferred.

Requirements

  • Commitment to the mission of REACH and social justice.
  • Strong communication and active listening skills.
  • Knowledge of domestic violence dynamics and available resources.
  • Ability to work in crisis situations.
  • Valid driver’s license and willingness to travel locally.
  • Experience with diverse caseloads and varying needs.
  • Background checks are required.
  • Ability to manage flexible schedules for survivor appointments.
  • Experience in community advocacy is a plus.
  • Understanding of cultural backgrounds and respect for differences.

Benefits

  • Comprehensive benefits including health, dental, and vision.
  • 20 days of paid vacation, increasing after 3 years.
  • 4-week paid sabbatical after 7 years of employment.
  • 12 days of paid sick leave and 11 paid federal holidays.
  • Retirement plan with employer matching up to 3%.
REACH Beyond Domestic Violence logo

REACH Beyond Domestic Violence

REACH Beyond Domestic Violence is a dedicated non-profit organization focused on supporting survivors of domestic violence. The organization provides a range of essential services, including a 24-hour hotline, emergency shelter, support groups, legal advocacy, and community education aimed at fostering healthy relationships. REACH is committed to inclusivity, serving all survivors regardless of gender, age, or sexual orientation, and strives to end domestic violence through community engagement, education, and trauma-informed care. The organization emphasizes the importance of respectful and equitable relationships in its work and seeks to empower individuals and communities to change social norms and systems of oppression.

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