IT Installation Specialist - Remote

Overview

The IT Installation Specialist at Radformation will help clinics solve specific problems, install and upgrade Radformation software on hospitals’ servers, and troubleshoot clinical technical issues to improve efficiency in Radiation Oncology clinics.

In Short

• Remote position with a preference for Mountain or Pacific Time Zone.
• Work with clinics to understand and solve technical issues.
• Install and upgrade Radformation software on hospital servers.
• Attend technical calls with clinics to troubleshoot issues.
• Support sales and success teams by installing and upgrading clinics.
• Complete IT documents as requested by clinics.
• Aid clinical customer support representatives as needed.
• Assist team members with internal IT issues.
• Maintain strong relationships with clinics.
• Improve workflow efficiency in Radiation Oncology clinics.

Requirements

• Minimum 5 years experience in clinical radiation oncology IT.
• Experience with Radiation Oncology Treatment Planning Systems and DICOM Modalities.
• Strong experience supporting clinical applications and their infrastructure.
• Excellent communication skills for customer assistance.
• Strong organizational skills and ability to work independently.
• Enthusiastic about learning new technologies.
• Strong critical thinking skills.
• Positive attitude.
• Preferred: 7+ years experience in clinical radiation oncology IT.
• Preferred: Cybersecurity and customer service experience.

Benefits

• Opportunity to work in a mission-driven organization.
• Engage with healthcare technology and improve patient care.
• Collaborate with a dedicated team of professionals.
• Remote work flexibility.
• Professional development opportunities.