Installation Services Specialist - Remote

Overview

The Installation Service Specialist will oversee product installation at customer sites, ensuring customer satisfaction and effective management of installation teams.

In Short

• Oversee product installations at customer sites.
• Manage installation teams and ensure customer satisfaction.
• Quickly identify and solve product quality issues.
• Document inspections of product installations.
• Investigate and resolve equipment issues.
• Complete necessary training and certifications.
• Provide service reports to management.
• Assist with the expansion of installation networks.
• Train third-party vendors.
• Travel locally, nationally, and internationally (up to 75%).

Requirements

• High school diploma or equivalent required.
• 2-3 years’ experience in technical support or service preferred.
• Experience with Microsoft Office suite.
• Public speaking skills to large audiences.
• Valid credit card, driver's license, and passport required.

Benefits

• Health & Dental Insurance.
• Company paid Life Insurance.
• 401(k).
• Paid Time Off benefits.
• Product discounts.
• Wellness programs.