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Installation Services Specialist - Remote

Posted 13 weeks ago
Customer Service
Full Time
USA

Overview

The Installation Service Specialist will oversee product installation at customer sites, ensuring customer satisfaction and effective management of installation teams.

In Short

  • Oversee product installations at customer sites.
  • Manage installation teams and ensure customer satisfaction.
  • Quickly identify and solve product quality issues.
  • Document inspections of product installations.
  • Investigate and resolve equipment issues.
  • Complete necessary training and certifications.
  • Provide service reports to management.
  • Assist with the expansion of installation networks.
  • Train third-party vendors.
  • Travel locally, nationally, and internationally (up to 75%).

Requirements

  • High school diploma or equivalent required.
  • 2-3 years’ experience in technical support or service preferred.
  • Experience with Microsoft Office suite.
  • Public speaking skills to large audiences.
  • Valid credit card, driver's license, and passport required.

Benefits

  • Health & Dental Insurance.
  • Company paid Life Insurance.
  • 401(k).
  • Paid Time Off benefits.
  • Product discounts.
  • Wellness programs.
Johnson Health Tech Companies logo

Johnson Health Tech Companies

Johnson Health Tech Companies is a leading provider of fitness and wellness solutions, specializing in the design and manufacturing of high-quality fitness equipment. The company focuses on serving various vertical markets, including multi-family housing, hospitality, educational institutions, athletics, country clubs, and corporate fitness facilities. With a commitment to innovation and customer satisfaction, Johnson Health Tech Companies offers a collaborative and team-oriented work environment, providing employees with opportunities for growth and development. The company values a strong sales force that actively seeks new business opportunities and fosters relationships within the industry.

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