Cloud Service Delivery Manager - Remote

Overview

A Cloud Service Delivery Manager is responsible for overseeing the entire lifecycle of cloud services within an organization, ensuring smooth delivery, optimal performance, cost efficiency, and compliance with regulations, by designing cloud strategies, managing migrations, monitoring service levels, and collaborating with stakeholders to meet business needs across the cloud environment; acting as the primary point of contact for cloud service issues and driving continuous improvement initiatives.

In Short

• Design and optimize cloud architectures based on business requirements.
• Evaluate different cloud service providers and select the most suitable options.
• Develop and implement cloud migration plans to move workloads to the cloud.
• Monitor cloud service performance and ensure adherence to service level agreements (SLAs).
• Proactively identify and resolve potential issues before they impact operations.
• Analyze cloud usage patterns to identify cost-saving opportunities.
• Ensure cloud services comply with relevant security standards and regulations.
• Build and maintain relationships with key stakeholders across the organization.
• Identify areas for improvement in cloud service delivery processes.
• Stay updated on emerging cloud technologies and best practices.

Requirements

• Deep understanding of cloud computing platforms (AWS).
• Expertise in cloud architecture design, deployment, and management.
• Proven experience in service level agreement (SLA) management.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and stakeholder management abilities.
• Familiarity with ITIL or other service management frameworks.
• Knowledge of security best practices in cloud environments.

Benefits

• Opportunity to lead cloud service delivery initiatives.
• Work with cutting-edge cloud technologies.
• Collaborate with diverse teams across the organization.
• Drive continuous improvement and efficiency in cloud operations.