Behavioral Health Coordinator - Remote

Overview

The Behavioral Health Coordinator is responsible for coordinating cases and providing support to the leadership team, ensuring efficient management of client appointments and documentation while adhering to security and HIPAA requirements.

In Short

• Coordinate day-to-day leadership support services.
• Assist with scheduling and tracking client appointments.
• Process incoming requests and documentation.
• Maintain case documentation in eCase Manager.
• Monitor service email inboxes and telehealth requests.
• Collaborate with the accounting team for invoice processing.
• Participate in operational process improvement initiatives.
• Conduct satisfaction calls to service recipients.
• Handle incoming calls from service recipients and providers.
• Work independently while being a team player.

Requirements

• Bachelor’s degree in business or mental health-related field.
• Experience working with mental health professionals.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills.
• Ability to analyze and problem-solve effectively.
• Proficient with Microsoft Office Suite.
• Ability to work in a fast-paced environment.
• Capacity to perform various duties with frequent interruptions.
• Ability to maintain confidentiality and adhere to HIPAA regulations.
• Excellent interpersonal and customer service skills.

Benefits

• Competitive salary range.
• Opportunity for overtime as needed.
• Supportive work environment.
• Potential for professional development.
• Reasonable accommodations for individuals with disabilities.