Logistics Coordinator - Remote

Overview

The Logistics Coordinator is responsible for overseeing day-to-day logistics operations, managing shipments, troubleshooting issues with carriers, and ensuring efficient transportation processes. This position plays a key role in maintaining service levels, resolving issues, and supporting various internal and external teams to ensure smooth logistics flow.

In Short

• Track, trace, and schedule all loads, troubleshooting carrier issues as they arise.
• Ensure all shipments are appropriately updated in real time throughout the life cycle of the load.
• Monitor and provide timely responses to internal and external emails and Slack communications.
• Act as an escalation point for resolving issues that impact service or delivery.
• Maintain regular communication with carriers and third-party warehouses to ensure high service levels.
• Manage contract and spot rates for loads, secure appropriate capacity, and tender freight to carriers.
• Work with internal tools and escalate issues or process improvements as necessary.
• Audit and reconcile invoices prior to payment by accounts payable.
• Manage exceptions such as rescheduling, delays, and tracking shipments to final destinations.

Requirements

• 2+ years of experience managing logistics, preferably within a freight brokerage with a focus on truckload.
• Strong communication skills, both written and verbal.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Knowledge of transportation modes (truckload, LTL, intermodal, air freight).
• Experience with rate negotiation and capacity management.
• Proficiency in logistics software/tools and Microsoft Office.

Benefits

• Competitive salary range.
• Opportunities for professional growth and development.
• Work with a talented and diverse team.
• Commitment to sustainable practices.
• Flexible working conditions.