Customer Support Representative (Spanish & English) - Remote

Overview

Quarks is a Ukrainian company creating products and technologies in the field of Social Discovery and online dating. We focus on developing high-load products that help people from all over the world meet and communicate online.

In Short

• Providing customer support to users of our site: resolving inquiries, identifying problem causes, and explaining the best solutions.
• Communicating with site users, answering frequently asked questions, and resolving payment issues.
• Providing customer support through chat and tickets.
• Adhering to communication standards, instructions, and policies.

Requirements

• English: Upper-Intermediate+
• Spanish: Upper-Intermediate+
• Ukrainian: Fluent
• Strong communication skills and stress resistance.
• Personal computer and stable internet access.

Benefits

• Great team with trust, competence, and humor.
• Competitive salary with regular performance reviews.
• Your safety is our priority.
• Comfortable working conditions and schedule, fully remote work.
• Education and career growth opportunities.
• Paid time off and vacation.
• Open feedback culture.
• Health and sports benefits.