Transformation Program Manager - Remote

Overview

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

In Short

• Lead execution of strategic initiatives and ensure effective implementation.
• Bridge internal teams to drive and accelerate companywide strategic priorities.
• Collaborate with IT, Sales, Customer Success, Analytics, and Finance teams.
• Identify opportunities for transformational efficiency improvement.
• Develop and present business cases to secure executive buy-in.
• Manage and deliver complex SaaS transformation programs.
• Mitigate risks and resolve issues during transformation processes.
• Drive business outcomes through data-driven recommendations.
• Foster a culture of continuous improvement and experimentation.
• Engage with C-suite for strategic decision-making.

Requirements

• 8-10 years of experience in GTM business strategy and operations.
• Excellent understanding of SaaS business models and processes.
• Experience with Salesforce CRM and back-office systems.
• Strong problem-solving skills and ability to manage ambiguity.
• Ability to translate complex problems into manageable programs.
• Bachelor's degree or equivalent experience required, MBA preferred.

Benefits

• 30 paid days off including PTO and holidays.
• Qualtrics Experience Program - $1,800 for an experience of your choosing.
• Standard benefits package including medical, dental, and vision.
• Work-life integration with frequent office events and team outings.