Transformation Process Designer - Remote

Overview

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

In Short

• Drive transformational process improvements across the organization.
• Overhaul Lead to Cash process and enhance data foundations.
• Foster cross-functional collaboration among IT, Sales, and Finance teams.
• Act as a catalyst for transformational change.
• Develop and implement change management strategies.
• Engage stakeholders through workshops and training sessions.
• Lead complex inter-dependent programs simultaneously.
• Inspire and motivate teams towards common goals.
• Champion process excellence and continuous improvement.
• Set vision and establish KPIs for process improvements.

Requirements

• 12+ years of experience in process improvement in a SaaS environment.
• Proven experience leading Six Sigma projects.
• Excellent understanding of SaaS business models.
• Strong problem-solving skills and ability to manage complex programs.
• Experience with ERP and CRM systems.
• Ability to engage and inspire diverse teams.
• Bachelor’s degree and Six Sigma certifications required.
• Excellent communication and negotiation skills.
• Ability to thrive in a fast-paced environment.
• Experience collaborating with IT and Sales teams.

Benefits

• Work-life integration with frequent office events and team outings.
• Qualtrics Experience Program - $1,800 for an experience of your choosing.
• 30 paid days off including PTO and holidays.
• Standard benefits package including medical, dental, and vision.
• Snacks, drinks, and free lunches in the office.