Product Specialist - Dutch Speaking - Remote

Overview

As a Product Specialist at Qualtrics, you will be part of a frontline customer and product support team, helping clients ensure their experiences with Qualtrics are extraordinary.

In Short

• Join a high-performing team focused on customer experience.
• Handle customer interactions via phone, email, and chat.
• Become an expert in the Qualtrics product.
• Work in a fast-paced environment with high volume interactions.
• Collaborate with cross-functional teams.
• Opportunity for professional growth and development.
• Strive for high customer satisfaction scores.
• Participate in a hybrid work model.
• Engage in continuous learning and skill refinement.
• Work with a diverse range of clients.

Requirements

• Fluency in English and Dutch.
• 0-2 years of relevant experience.
• Strong analytical skills and technical aptitude.
• Excellent communication and teaching skills.
• Detail-oriented with problem-solving abilities.
• Interest in the Technology/SaaS industry.
• Experience in a customer-facing role is preferred.
• Technical or hard science degree is a plus.
• Prior instructing or tutoring experience is beneficial.
• Fluency in additional European languages is a plus.

Benefits

• Comprehensive package with base, bonus, and benefits.
• Private health insurance with top coverage.
• Annual Experience Bonus for personal experiences.
• Quarterly Wellness Stipend for wellbeing costs.
• Commuter Assistance for public transport expenses.
• Catered lunches in the EMEA HQ in Dublin.