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Director, Account Management- PAR Retail Customer Success - Remote

Posted 12 weeks ago
Punchh logo

Punchh

Sales / Business
Full Time
USA
$135,000 - $155,000/year

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Overview

The Director, Account Management for PAR Retail Customer Success is a dual-role position, balancing leadership as a people manager with individual contributions to customer success. In this role, you will act as the internal point of contact for PAR Retail accounts, serving as a strategic advocate for customers while driving measurable business outcomes.

In Short

  • Manage and mentor a team of Account Managers
  • Own key customer relationships
  • Collaborate with Engineering, Product, and Customer Success teams
  • Drive measurable business results for retail customers
  • Remote position with potential travel up to 30%

Requirements

  • Bachelor’s degree or equivalent experience
  • 10+ years of experience in related industries
  • Proven ability to collaborate across teams
  • Experience training and managing remote teams
  • Exceptional communication and organizational skills

Benefits

  • Unlimited PTO
  • Healthcare Benefits
  • Fitness/Wellness Reimbursement
  • Internet Stipend
  • Employee Stock Purchase Program
  • 401k Match

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