Director, Account Management- PAR Retail Customer Success - Remote

Overview

The Director, Account Management for PAR Retail Customer Success is a dual-role position, balancing leadership as a people manager with individual contributions to customer success. In this role, you will act as the internal point of contact for PAR Retail accounts, serving as a strategic advocate for customers while driving measurable business outcomes.

In Short

• Manage and mentor a team of Account Managers
• Own key customer relationships
• Collaborate with Engineering, Product, and Customer Success teams
• Drive measurable business results for retail customers
• Remote position with potential travel up to 30%

Requirements

• Bachelor’s degree or equivalent experience
• 10+ years of experience in related industries
• Proven ability to collaborate across teams
• Experience training and managing remote teams
• Exceptional communication and organizational skills

Benefits

• Unlimited PTO
• Healthcare Benefits
• Fitness/Wellness Reimbursement
• Internet Stipend
• Employee Stock Purchase Program
• 401k Match