Backoffice & Process Coordinator - Remote

Overview

ProviPanda is a rapidly growing SaaS startup from Hamburg. Through our platform, we connect vetted salespeople with companies quickly, efficiently, and 100% remotely.

In Short

• Lead and coordinate the operational team (Support & Screening).
• Daily prioritization and control of ongoing tasks.
• Clarify inquiries, solve problems, and improve processes.
• Prepare and check KPI reporting.
• Prepare important decisions for the Head of Operations.
• Implement internal projects and rollouts (e.g., new support processes).
• Support the development of clear SOPs and handovers.

Requirements

• Experience in operational coordination or assistance with responsibility.
• You think not only with but also ahead.
• Structure, clarity, and reliability are your strengths.
• You work independently, solution-oriented, and reliably.
• You can lead teams, even remotely.
• You want to shape rather than just execute.

Benefits

• 100% remote and flexible working hours.
• Permanent full-time position with long-term perspective.
• Close collaboration with the Head of Operations at eye level, you will be involved in strategic topics and grow with the company.
• Attractive starting salary that reflects your responsibilities, with a clear perspective for development.
• Opportunities for advancement: the goal is a long-term key role with real leadership responsibility.
• Co-designing instead of just executing: you bring your own ideas, develop processes, and actively shape structures.
• Trust instead of micromanagement: you decide and actively shape your area.