Account Manager - Remote

Overview

Our client is a boutique video production company specializing in delivering end-to-end creative and commercial projects. They are seeking a highly organized Account Manager with experience in advertising or creative services to manage project delivery, client communications, and business growth across multiple accounts.

In Short

• Fully-Remote (Work from Home), 9 AM - 5 PM EST
• Oversee project timelines, deliverables, and due dates ensuring projects are on track and meet quality standards.
• Conduct quality assurance reviews of creative outputs, checking for text typos, simple errors, and overall adherence to client expectations.
• Provide light creative direction by interpreting client vision and applying creative sensibilities.
• Adapt to various project management tools such as Trello, Asana, and Monday.com.
• Prepare and edit proposals and contract documents to support sales efforts.
• Serve as the primary point of contact for 2-5 client accounts at a time.
• Maintain clear, proactive communication with stakeholders.
• Collaborate with production, creative, and post-production teams.
• Identify upsell and cross-sell opportunities to grow client relationships.

Requirements

• 2+ years of experience in account/project management or client-facing roles.
• Comfortable using project management platforms such as Trello, Asana, or equivalent.
• Strong organizational skills with a methodical approach.
• Excellent written and verbal English communication skills.
• Proficiency in collaboration tools including Google Drive and Frame.io.
• Detail-oriented with a strong sense of accountability.
• Proactive in identifying growth opportunities.
• Able to balance client needs with internal team capabilities.
• Strong project management philosophy.

Benefits

• Opportunity to join a growing creative boutique.
• Chance to build long-term client relationships.
• Drive business growth.
• Grow your career in project management.
• Work in a vibrant creative environment.