Seasonal Bilingual Spanish Member Service Specialist - Remote

Overview

As a Seasonal Bilingual Spanish Member Service Specialist, you will be part of a remote team, providing essential support to Prime members, pharmacies, and doctors’ offices in a healthcare environment.

In Short

• 100% remote position.
• Answer and handle incoming calls from members and healthcare providers.
• Assist callers in obtaining necessary medication information.
• Seasonal position lasting 3-6 months.
• Must have a secure high-speed internet connection.
• Schedule may include evenings, weekends, and holidays.
• Training class of 6 to 8 weeks required.
• All equipment provided for remote work.
• Opportunities for career growth within the healthcare field.
• Benefits include medical, dental, vision insurance, and 401k match.

Requirements

• High School Diploma or GED required.
• 1 year of customer service experience.
• Must be eligible to work in the USA.
• Strong PC skills and ability to multitask.
• Fluency in Spanish preferred.
• Call center experience is a plus.
• Private and quiet home workspace required.
• Ability to adhere to a pre-determined work schedule.
• Detail-oriented with strong communication skills.
• Ability to sit for long periods.

Benefits

• Medical, dental, and vision insurance.
• Paid time off.
• 401k match.
• Structured work environment.
• Transferable skills within Prime.
• Opportunities for career advancement.
• All equipment provided for remote work.
• Supportive and diverse workplace.
• Flexible scheduling options.
• Employee recognition programs.