Bilingual Customer Service Specialist - Remote

Posted 1 week ago

Customer Service

Full Time

QC, Canada

Performance Monitoring

Overview

The Bilingual Customer Service Specialist will assist clients with their home and auto insurance needs while providing outstanding customer service in both French and English.

In Short

Empathetic customer service role in a fast-growing company
Competitive compensation with monthly bonuses
Up to 5 weeks of vacation per year
Top-tier health benefits including life insurance
100% remote work or office space in Montreal
Flexible start date
Engage with clients on insurance needs
Proactively follow up with clients
Monitor personal performance and targets
Career growth opportunities available

Requirements

At least 5 years of relevant customer service experience
Strong problem-solving skills
Bilingual in French and English
Quick learner with an interest in technology

Benefits

Competitive salary with bonuses
Generous vacation policy
Comprehensive health benefits
Remote work flexibility
Opportunities for professional development

YouSet

YouSet is a forward-thinking insurance company that aims to revolutionize the insurance sector by integrating technology, data, and human expertise. Their mission is to create the most user-friendly and appreciated insurance platform in Canada. With a powerful technology that allows users to save an average of 29% on home and auto insurance in under four minutes, YouSet has successfully assisted over 250,000 users, earning an impressive average rating of 4.9 stars in online reviews. The company offers a competitive compensation package, flexible working conditions, and a commitment to employee well-being and development.

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