Accounts Receivable Specialist - Remote

Overview

The Accounts Receivable (Collections) Specialist plays a key role in maintaining healthy cash flow, minimizing delinquent accounts, and supporting accurate financial reporting.

In Short

• 100% Remote – work from the comfort of your home
• Post customer payments in NetSuite accurately and on time.
• Research and resolve discrepancies in payments, customer accounts, and billing records.
• Proactively contact customers via phone and email to collect outstanding balances.
• Maintain required weekly call logs and ensure all communication is accurately recorded.
• Build positive relationships with customers while adhering to payment terms.
• Identify delinquent accounts and recommend escalation actions.
• Support and contribute to monthly cash collection goals.
• Participate in regular collections meetings to review performance.

Requirements

• Detail-oriented and organized
• Excellent customer service skills
• Ability to balance firmness in collection efforts
• Experience with NetSuite or similar accounting software
• Strong communication skills

Benefits

• Work from home flexibility
• Opportunity to improve cash flow management