Director of Program Management - Remote

Overview

The Global Director of Program Management is a leadership role responsible for overseeing and driving the successful delivery of both strategic programs and enterprise projects, leading a team of Program and Project Managers.

In Short

• Lead and manage a team of Program and Project Managers.
• Ensure successful delivery of customer onboarding and internal projects.
• Develop standardized project management methodologies.
• Collaborate with various departments for project execution.
• Implement new processes to enhance productivity.
• Manage project risks and provide status reports.
• Foster a customer-first culture within the organization.
• Advocate for continuous improvement and innovation.
• Conduct project post-mortems for process improvements.
• Establish project scope and goals with stakeholders.

Requirements

• Bachelor’s degree or equivalent work experience; MBA preferred.
• 10+ years in project/program management or customer success.
• 3+ years of people management experience.
• Proven ability to lead cross-functional teams.
• Executive-level communication skills.
• Strong analytical and problem-solving skills.
• Experience with project management software like Microsoft Project, Jira, Confluence.

Benefits

• Opportunity to lead a dynamic team.
• Work in a customer-centric environment.
• Continuous learning and development opportunities.
• Flexible working conditions.
• Collaborative company culture.