Solution Director, Member Experience - Health Plans - Remote

Overview

Press Ganey has an exciting opportunity for a Solution Director, Member Experience, whose primary responsibilities are to drive growth and expansion of all related solutions in the defined territory. This role is ideal for a strategic, visionary leader who thrives in complex environments and is passionate about transforming the healthcare experience for members and stakeholders alike.

In Short

• Drive growth and expansion of Member Experience solutions.
• Be a Subject Matter Expert and demo solutions to prospects.
• Partner with sales team on the sales cycle.
• Provide insights and strategic direction for the payer landscape.
• Lead RFP Win Strategy and proposal development.
• Make sales presentations to customers and prospects.
• Use Salesforce.com as a critical business tool.
• Maintain ongoing communication with the sales team.
• Flexible to travel between 25 - 30%.
• Work in a hybrid model, gathering in office three days a week.

Requirements

• Sales and/or Business Development experience preferred.
• Expertise in Customer / Member Experience solutions.
• Health Plan experience impacting Star Ratings.
• Proven expertise in competitive intelligence and market strategy.
• Excellent interpersonal and communication skills.
• Bachelor's degree and 10 years of relevant experience.
• Demonstrated leadership qualities and organizational skills.
• Flexible to travel between 25 - 30%.

Benefits

• Competitive salary range of $130,000 - $160,000.
• Discretionary bonus or commission tied to results.
• Comprehensive benefits package.
• Opportunity to work with a diverse and inclusive team.
• Hybrid working model with flexibility.