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Production Support Engineer - Remote

Posted 7 days ago
DevOps / Sysadmin
Full Time
TX, USA

Overview

Join the growing Porter Team as Production Support Engineer, where you will help revolutionize healthcare delivery through innovative technology solutions.

In Short

  • Monitor and maintain application health.
  • Triage and resolve application issues and bugs.
  • Collaborate with development and operations teams.
  • Manage integrations between various platforms.
  • Perform regular system maintenance and updates.
  • Document incidents and resolutions.
  • Provide technical support to end-users.
  • Participate in on-call rotations for 24/7 support.

Requirements

  • Bachelor's degree in Computer Science or related field.
  • Experience in a production support role.
  • Knowledge of Salesforce and AWS Managed Services.
  • Familiarity with APIs, EHR systems, and ETL/Data Pipelines.
  • Proficiency in SQL and Python.
  • Strong troubleshooting skills.
  • Good communication and teamwork abilities.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Relevant certifications are a plus.
  • Experience in Healthcare is a plus.

Benefits

  • Contribute to an innovative healthcare ecosystem.
  • Be part of a mission-driven organization.
  • Work in a collaborative and energetic environment.
  • Opportunity for professional growth and development.
Porter logo

Porter

Porter is a dedicated organization focused on enhancing transparency in the healthcare continuum by merging healthcare analytics with compassion and trust. The company adopts a holistic approach to health, considering individual preferences and environments to deliver personalized care. By fostering a consumer-centered ecosystem, Porter aims to simplify healthcare decisions for both consumers and providers, ultimately lowering costs, increasing access, and improving treatment experiences and outcomes. The company is committed to empowering individuals, including recently discharged patients, to navigate their healthcare needs independently.

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