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Senior Solutions Consultant, Senior Living - Remote

Posted 19 hours ago
Sales / Business
Full Time
USA

Overview

The Senior Solutions Consultant will provide subject matter expertise to support PointClickCare's strategic objectives in the market, focusing on customer-centric processes and enhancements.

In Short

  • Provide subject matter expertise in solutions architecture.
  • Support customer-centricity and continuous improvement.
  • Act as a trusted advisor to strategic customers.
  • Collaborate with product management on solutions and feedback.
  • Mentor and guide team members to reach their potential.
  • Lead analysis of business or clinical processes for recommendations.
  • Encourage open communication within teams and departments.
  • Develop market-specific programs to showcase solution benefits.
  • Understand customer organizational change management needs.
  • Manage up to 50% travel to customer and company sites.

Requirements

  • Post-secondary education in healthcare or related field preferred.
  • 5+ years of consulting experience in long-term and post-acute care.
  • Experience with PointClickCare or similar applications.
  • Self-starter with the ability to prioritize and adapt.
  • Masters degree preferred.
  • Experience in a software support and consulting environment.
  • Demonstrate change agent qualities for customer-centric approach.

Benefits

  • Opportunity to lead and mentor a team.
  • Engage with strategic customers and improve their experience.
  • Work in a dynamic and inclusive environment.
  • Participate in ongoing professional development.
  • Flexible working arrangements due to remote work options.
PointClickCare logo

PointClickCare

PointClickCare is a leading healthcare technology company that specializes in providing cloud-based software solutions for the long-term and post-acute care sectors. The company aims to enhance the quality of care and operational efficiency for healthcare providers through innovative technology. With a focus on improving patient outcomes and streamlining workflows, PointClickCare is dedicated to transforming the way care is delivered in the healthcare industry.

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