Enterprise Solution Architect - Remote

Overview

The Enterprise Solution Architect at PointClickCare plays a crucial role in aligning customer goals with software utilization, leveraging both technical and interpersonal skills to provide tailored solutions.

In Short

• Collaborate with internal teams to identify customer opportunities.
• Attend client meetings to understand and align customer goals.
• Stay updated on PointClickCare product functionalities.
• Prepare for discussions with clients by engaging with subject matter experts.
• Contribute to go-to-market strategies for new products.
• Triaging customer product feedback from various sources.
• Assist in marketing initiatives and presentations.
• Demonstrate accountability and initiative in project management.
• Adapt priorities based on client insights and needs.
• Work independently while delivering on commitments.

Requirements

• 6+ years of experience with the PointClickCare EHR platform.
• Knowledge of the Senior Care Industry.
• Bachelor's Degree in Healthcare, Sales, or related discipline.
• 2+ years of experience in customer presentations.
• Self-starter with the ability to prioritize and adapt.
• Proven accountability for project delivery.

Benefits

• Dynamic work environment.
• Opportunities for career advancement.
• Engagement in meaningful work.
• Supportive company culture.
• Impact on healthcare across North America.