Remote Care Team Manager

Overview

The Remote Care Team Manager oversees the operations of a virtual health center, ensuring high-quality care and a seamless patient experience while supporting administrative and clinical staff.

In Short

• Manage daily operations of the health center.
• Set visit volume goals and adjust schedules accordingly.
• Ensure compliance with policies and regulations.
• Provide mentoring and coaching to staff.
• Engage in community outreach to expand patient access.
• Monitor key performance metrics.
• Promote a positive work environment.
• Support professional development of staff.
• Experience with Electronic Medical Records (EPIC) is beneficial.
• Encourage candidates with RN or Telehealth experience to apply.

Requirements

• Bachelor's degree in healthcare or related field preferred.
• 3-5 years of relevant healthcare practice and supervisory experience.
• Ability to work independently and exercise good judgment.
• Effective oral and written communication skills.
• Ability to travel within the PPNNE affiliate.
• Alignment with PPNNE core values.

Benefits

• Up to 3 weeks paid time off.
• Paid parental leave.
• Medical, dental, and vision insurance.
• 403b retirement account with employer match.
• Employee assistance program.
• Employee referral bonuses.
• Employer-paid short-term disability and life insurance.