Operations Manager - Remote

Overview

The Operations Manager at Placemakr will lead their team to drive operational and budgetary excellence, ensuring exceptional service and a cohesive work environment.

In Short

• Lead a team to ensure operational success and budgetary excellence.
• Foster a collaborative and supportive work environment.
• Maintain compliance with operational policies and procedures.
• Provide training and support to team members.
• Collaborate with non-property teams for talent acquisition.
• Drive revenue through effective pricing and occupancy strategies.
• Manage cross-functional relationships and competing priorities.
• Promote a people-first culture and uphold company values.
• Engage in hands-on leadership and team development.
• Ensure exceptional service levels and uphold company standards.

Requirements

• Bachelor’s degree in management, business, hospitality, or related field.
• 2+ years’ experience in a leadership role in hospitality or similar environment.
• 1+ years’ experience in multi-department leadership.
• Proven track record in customer service and operational success.
• Exceptional communication skills.
• Ability to manage competing priorities in a fast-paced environment.
• Hands-on leadership style and a focus on team development.
• Experience with budgeting and expense management.
• Strong decision-making and problem-solving skills.
• Physical ability to perform the job duties as required.

Benefits

• Remote-first work flexibility.
• Opportunities for professional development.
• Collaborative team environment.
• Access to company-wide initiatives and support.
• Engaging company culture focused on community norms.