Senior Business Analyst - Payments and Collections - Remote

Overview

The Senior Business Analyst for Payments and Collections will optimize recurring payment operations and ensure seamless policy renewals within the insurance industry, focusing on improving payment reliability and retention rates.

In Short

• Analyze and optimize payment processing workflows.
• Collaborate with IT and finance teams for improved payment reconciliation.
• Identify and mitigate payment-related risks.
• Develop strategies for collections and renewals.
• Generate reports on payment performance.
• Support financial forecasting and budgeting.
• Identify inefficiencies and recommend improvements.
• Ensure compliance with financial regulations.
• Assist in audits related to payment operations.
• Promote a better payment experience for policyholders.

Requirements

• Bachelor’s degree in Business, Finance, or related field.
• 5 years of experience in business analysis or payment processing.
• Strong understanding of payment gateways and digital wallets.
• Experience with collections strategies and accounts receivable.
• Proficiency in SQL, Excel, and Power BI.
• Experience with subscription-based billing.
• Knowledge of financial risk management.
• Ability to analyze customer payment trends.
• Strong communication skills.
• Ability to work collaboratively across teams.

Benefits

• Comprehensive medical, dental, and vision insurance.
• Company paid life insurance and disability coverage.
• 12 weeks of paid parental leave.
• Health Savings Account and Flexible Spending Accounts.
• Retirement savings plan.
• Personal Paid Time Off and paid holidays.
• Pet-friendly office environment.
• Commuter benefits.
• On-the-job training and skills development.
• Employee Assistance Program (EAP).