CRM Marketing Manager - Remote

Overview

Pepper is looking for a CRM Marketing Manager to lead growth, engagement and retention on our highly active customer channels including Email, SMS and Loyalty.

In Short

• Lead growth, engagement, and retention on customer channels.
• Develop comprehensive CRM programs and campaigns.
• Own CRM calendar and collaborate with marketing teams.
• Optimize and A/B test customer lifecycle flows.
• Report on performance and deliver actionable insights.
• Utilize data analytics to identify customer insights.
• Support execution and expansion of Loyalty program.
• Maintain relationships with technology vendors.

Requirements

• Experience in CRM marketing.
• Strong analytical skills.
• Proficiency in email and SMS marketing.
• Ability to develop engaging content.
• Experience with loyalty programs.
• Strong communication skills.

Benefits

• Opportunity to work in a fast-growing company.
• Impactful role in customer engagement.
• Collaborative work environment.
• Focus on social responsibility.