Sales Operations Lead (Medical Devices / Healthcare Services) - Remote

Overview

The Sales Operations Lead owns the end-to-end optimization of sales and patient intake operations across CRM, automation, reporting, and communication workflows, aiming to improve conversion, reduce cycle time, and elevate patient experience while maintaining strict compliance standards.

In Short

• Fully remote with EST time zone overlap
• Full-time position requiring 40 hours per week
• Focus on optimizing sales and patient intake operations
• Hands-on role blending systems thinking with execution
• Collaborate cross-functionally with various teams
• Streamline workflows to improve revenue efficiency
• Enhance patient experience through compliant communication
• Monitor and optimize CRM and automation processes
• Define KPIs and produce insights for sales leadership
• Work in a highly regulated healthcare environment

Requirements

• Experience in sales operations or similar role
• Strong understanding of CRM systems
• Ability to design and implement workflows
• Knowledge of compliance standards in healthcare
• Proven track record of improving operational efficiency
• Strong analytical and problem-solving skills
• Excellent communication skills
• Ability to work independently and as part of a team
• Experience with automation tools and reporting
• Proactive and detail-oriented mindset

Benefits

• Work with top startups in the US and EU
• Opportunities for career growth and development
• Collaborate with visionary founders
• Flexible work environment
• Competitive salary and benefits package
• Supportive team culture
• Access to exceptional opportunities
• Engagement in meaningful work
• Focus on operational excellence
• Work remotely from anywhere