Patient Engagement Specialist - Remote

Overview

The Patient Engagement Specialist will be responsible for guiding patients through their care journey, ensuring a smooth onboarding process, and building trust through effective communication.

In Short

• Fully remote position with overlapping EST working hours.
• Independent Contractor, Full-time job type.
• Engage and guide new patients through the onboarding process.
• Build trust and personal connections with patients.
• Coordinate patient information in CRM and health tools.
• Weekly coaching and feedback provided.
• Opportunities for promotion within 6–12 months.
• Work with a mission-driven, fast-growing team.
• Focus on long-term success and retention bonuses.
• Transform healthcare engagement through AI-powered tools.

Requirements

• Excellent communication skills.
• Empathy and energy in patient interactions.
• Ability to manage and document patient information accurately.
• Experience with CRM tools like Salesforce or HubSpot.
• Willingness to learn and adapt in a fast-paced environment.
• Strong organizational skills.
• Ability to work independently and as part of a team.
• Prior experience in customer service or healthcare is a plus.
• Flexible schedule to align with patient activity.
• Desire to grow within the company.

Benefits

• Retention bonuses at 3, 6, 9, and 12 months.
• Community-driven benefits including annual retreats.
• Opportunities for professional development.
• Work with top candidates and startups in the US and EU.
• Training and support to enhance skills.
• Be part of a mission-driven team.
• Flexible work environment.
• Access to advanced healthcare engagement tools.
• Potential for career advancement.
• Contribute to transforming healthcare experiences.