Medical Intake Specialist - Remote

Overview

The Medical Intake Specialist plays a critical role in the medical records retrieval process, ensuring accuracy and completeness in intake requests, which directly affects service quality.

In Short

• Fully remote position.
• Full-time role with a 40-hour work schedule.
• Focus on medical records retrieval for law firms and healthcare providers.
• Ensure accuracy in intake requests and quality control of documentation.
• Conduct provider research and identify relevant medical providers.
• Review and correct incoming Release of Information forms.
• Assign requests to team members and escalate issues as needed.
• Support team processes and contribute to measurable improvements.
• Provide training and onboarding support for new team members.
• Maintain high documentation accuracy and compliance.

Requirements

• Strong attention to detail and problem-solving skills.
• Excellent communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Experience with quality control processes.
• Familiarity with medical records and healthcare terminology is a plus.
• Proficient in using relevant tools for provider identification.
• Commitment to maintaining high standards of accuracy.
• Ability to work independently and as part of a team.
• Experience in a customer service or administrative role preferred.
• Willingness to adapt and improve processes.

Benefits

• Work with top healthcare technology startups.
• Opportunity for professional growth and development.
• Flexible work environment.
• Collaborative team culture.
• Access to cutting-edge technology and tools.
• Supportive management focused on long-term success.
• Potential for performance-based promotions.
• Engagement with innovative projects in the health tech space.
• Remote work flexibility.
• Competitive compensation package.