Remote Otter LogoRemoteOtter

Intake Specialist - Remote

Posted 2 days ago
Customer Service
Full Time
Worldwide

Overview

The Intake Specialist will be responsible for converting inbound leads into booked evaluations for partner speech therapy practices, serving as the first point of contact for patients.

In Short

  • Respond to inbound leads via phone and text
  • Build trust and connection quickly with patients
  • Estimate out-of-pocket insurance costs
  • Match patients with appropriate therapists
  • Schedule evaluations and follow-ups
  • Maintain organized records of communications
  • Work fully remote following Pacific Time hours
  • Independent contractor role
  • Full-time position with 40 hours per week
  • Weekend work required

Requirements

  • Personable and organized
  • Results-driven
  • Experience in customer service
  • Ability to communicate effectively
  • Familiarity with EHR and calendar tools
  • Empathy and professionalism

Benefits

  • Retention bonuses at 3, 6, 9, and 12 months
  • Community-driven benefits
  • Annual retreat
Pearl logo

Pearl

Pearl is a dynamic recruitment firm that specializes in connecting top talent with high-growth startups and established companies across the US and EU. With a focus on growth, flexibility, and collaboration, Pearl fosters a supportive work environment where employees can thrive. The company emphasizes personal development, mentorship, and career progression, making it an ideal place for motivated individuals to contribute to the success of clients while shaping the company's mission and culture. Pearl is committed to delivering impactful training programs and continuous learning opportunities, ensuring that its workforce is equipped with the skills needed to excel in a fast-paced, dynamic setting.

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