Customer Service - Orders Team Associate - Remote

Overview

The Orders Team Associate will manage customer orders from start to finish, ensuring accuracy and efficiency in processing and fulfilling orders.

In Short

• Fully remote position with flexible hours.
• Independent contractor role, full-time commitment.
• Competitive salary based on experience.
• Work schedule includes various shifts from Monday to Friday.
• Responsibilities include processing and verifying customer orders.
• Maintain accurate data entry in order management systems.
• Communicate order status and resolve discrepancies.
• Ensure timely and error-free order fulfillment.
• Preference for candidates with U.S. customer service experience.
• Work with a top-tier company in the weight loss industry.

Requirements

• Experience in customer service roles.
• Strong data entry skills.
• Excellent communication abilities.
• Detail-oriented with a focus on accuracy.
• Ability to work independently and manage time effectively.
• Familiarity with order management systems is a plus.
• Availability to work weekends if needed.
• Must be located in a region with U.S. holiday observance.
• Strong problem-solving skills.
• Commitment to customer satisfaction.

Benefits

• Retention bonuses at 3, 6, 9, and 12 months.
• Community-driven benefits including an annual retreat.
• Opportunity to work with innovative companies.
• Potential for career advancement and promotions.
• Flexible work arrangements.