Customer Service Associate - Remote

Overview

Peak Support is looking for talented Customer Service Associates to join our team in the Philippines, who are passionate about delivering exceptional customer service and ready to grow their careers.

In Short

• Proven customer service experience in the BPO industry.
• Excellent oral and written communication skills.
• Ability to provide customer support over various platforms (email, chat, phone, etc.).
• Ability to work in a fast-paced environment.
• Flexible and willing to be assigned in various programs.
• Knowledgeable about Microsoft Office applications.
• Excellent problem-solving skills.
• Flexibility to work multiple shifts during weekends or holidays.
• Can work with minimal supervision.
• Some technical abilities.

Requirements

• Empathy, listening skills, and a courteous attitude.
• Problem solving skills and independent judgment.
• Collaborates effectively with peers and management.
• Able to adapt to a changing work environment.

Benefits

• Positive and performance-driven culture.
• Convenience of working from home.
• Exceptional team and opportunities for growth.
• Established organization with a high Glassdoor rating.