PSA Administrator - Remote

Overview

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency.

In Short

• Serve as the primary PSA System Administrator within Professional Services.
• Work closely with Salesforce administrators in the Business Systems team.
• Function as the subject matter expert on the PSA solution, Certinia.
• Evaluate, test, and facilitate upgrades provided by Certinia.
• Manage the configuration, support, maintenance, and optimization of the PSA application.
• Collaborate with various stakeholders and teams within PDI.
• Operate as a champion of best practice usage within the PSA solution.

Requirements

• 4+ years of experience as a PSA Administrator.
• Comprehensive knowledge of Salesforce features.
• Understanding of Salesforce development concepts.
• Ability to evaluate the impact of new requirements.
• Self-motivated and adaptable in a fast-paced environment.
• Strong multitasking and prioritization skills.
• Familiarity with project management practices.
• Effective cross-functional communicator.
• Working knowledge of systems integrations.
• Strong analytical and problem-solving skills.

Benefits

• Opportunity to work with leading convenience retail and petroleum brands.
• Be part of a global team committed to excellence and collaboration.
• Engage in ongoing process improvement initiatives.
• Contribute to the success of PDI’s Professional Services organization.