CRM Strategy Operations / Project Manager - Remote

Overview

This position involves overseeing CRM strategies and project management to enhance user engagement and expand the user base for PayPay, a leading fintech company.

In Short

• Manage and improve existing CRM initiatives.
• Plan and execute new loyalty programs and user expansion strategies.
• Utilize data and user insights for high-quality CRM execution.
• Collaborate with various departments for project management.
• Engage in AI-driven efficiency improvements.
• Analyze user behavior to drive daily usage.
• Conduct KPI design and performance evaluation.
• Oversee project timelines and budget management.
• Ensure compliance with marketing regulations.
• Work in a hybrid environment with flexible hours.

Requirements

• Experience in project management and CRM strategy.
• Proven marketing experience.
• Ability to collaborate with internal and external stakeholders.
• Experience in data-driven strategy improvement.
• Experience using generative AI tools like ChatGPT.
• Business-level English proficiency preferred.
• Knowledge of data analysis and SQL is a plus.
• Experience in CRM or loyalty marketing is desirable.

Benefits

• Social insurance coverage.
• Corporate defined contribution pension plan.
• Flexible work style with remote options.
• Annual salary review and performance bonuses.
• Opportunity to work on impactful projects.