Remote Otter LogoRemoteOtter

Customer Onboarding Specialist - Remote

Posted 4 weeks ago
Customer Service
Full Time
Colombia

Overview

We are seeking a Customer Onboarding Specialist to play a pivotal role in supporting our growing customer base and ensuring a smooth onboarding experience for new users.

In Short

  • Guide new users through the registration and payment process.
  • Handle spreadsheets of tenant information and format data.
  • Provide ongoing support to existing customers.
  • Engage in proactive outreach to customers in English and Spanish.
  • Support various administrative tasks as the company grows.
  • Build and enhance internal onboarding processes.

Requirements

  • Prior experience in onboarding customers on software.
  • Fluent in English and Spanish with excellent communication skills.
  • Comfortable juggling multiple responsibilities.
  • Attention to detail in managing and formatting data.
  • Patience and empathy in customer interactions.

Benefits

  • Opportunity to grow with the company.
  • Dynamic work environment.
  • Make a meaningful impact on customer experience.
Pavago logo

Pavago

Pavago is a distinguished international recruitment agency that specializes in connecting remote talents with companies seeking global expertise. The company redefines the boundaries of talent recruitment, allowing individuals to pursue career aspirations without geographical restrictions. Pavago offers competitive pay, a wide array of remote positions across diverse industries, and opportunities for skill enrichment by working alongside international teams. Whether you are an experienced professional or a budding talent, Pavago serves as a conduit to businesses that value worldwide perspectives, pioneering the next era of remote work.

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