Customer Onboarding Specialist - Remote

Overview

The Customer Onboarding Specialist position at HubSpot focuses on providing onboarding support and consulting for customers in the rapidly expanding Japanese market, helping them realize the value of HubSpot's services.

In Short

• Engage with customers to understand their business goals and challenges.
• Assist in the initial setup and configuration of HubSpot.
• Adapt to new features and product updates.
• Collaborate with internal teams to ensure a smooth customer experience.
• Contribute to customer success and growth.
• Work in a fast-paced environment.
• Commit to personal growth and learning.
• Utilize native-level Japanese and English skills.
• Experience in software implementation or customer success is preferred.
• Understanding of CRM and marketing automation is a plus.

Requirements

• Experience in software implementation or customer success.
• Ability to adapt to a fast-changing environment.
• Strong commitment to customer success.
• Native-level Japanese and English proficiency.

Benefits

• Work in a supportive and flexible environment.
• Opportunity to grow within a leading CRM company.
• Engage with a diverse and inclusive workplace.
• Access to ongoing training and development.