Spanish Speaking Customer Service Representative - Fitness Tech - Remote

Overview

Patrique Mercier Recruitment PT is thrilled to announce a remote opportunity for a Spanish Speaking Fitness Tech Company Customer Service Representative based in Greece. In this essential role, you will act as a primary contact for Spanish-speaking customers, assisting them with inquiries regarding our cutting-edge fitness technology products. This position allows you to work from home while providing valuable support, troubleshooting issues, and enhancing the overall experience for our clients as they navigate their fitness journeys. If you are passionate about fitness, possess excellent customer service skills, and are fluent in Spanish, we invite you to apply!

In Short

• Deliver outstanding customer service to Spanish-speaking users via phone, email, and chat concerning fitness technology questions.
• Resolve customer inquiries, address challenges, and help customers optimize their use of fitness applications and devices.
• Document customer interactions accurately, maintaining detailed records to improve service quality.
• Collaborate with team members to identify trends and recommend improvements to enhance customer satisfaction.
• Keep abreast of product information, industry advancements, and best practices in fitness technology.
• Conduct training for customers on how to maximize their use of fitness technology products.

Requirements

• Fluency in Spanish is required.
• Excellent customer service skills.
• Passion for fitness and technology.
• Strong communication skills.
• Ability to troubleshoot and resolve issues effectively.

Benefits

• Work from home flexibility.
• Opportunity to work in a dynamic and innovative industry.
• Supportive team environment.