Nordic Speaking Client Representative - Remote

Overview

Patrique Mercier Recruitment PT is thrilled to offer an exciting opportunity for a Nordic Speaking Client Representative in a fully remote role based in Greece! We are devoted to connecting skilled professionals with rewarding career opportunities while ensuring our clients receive exceptional support. In this position, you will utilize your Nordic language skills (Danish, Norwegian, Swedish, or Finnish) to assist our Nordic-speaking clients, providing them with outstanding customer service. If you are driven by helping others and thrive in a collaborative environment, we want to hear from you!

In Short

• Deliver exceptional customer support to Nordic-speaking clients through various communication channels including phone, email, and chat.
• Address client inquiries and resolve issues promptly to enhance customer satisfaction.
• Collaborate with team members to share insights and continuously improve service delivery.
• Accurately document all client interactions in our CRM system to ensure effective follow-up.
• Guide clients through our services and assist them during the onboarding process.
• Identify client needs and provide tailored solutions to enhance their experience.
• Participate in ongoing training to stay updated on our products and best practices in customer support.

Requirements

• Fluency in one or more Nordic languages (Danish, Norwegian, Swedish, Finnish).
• Strong communication skills.
• Experience in customer service or support roles.
• Ability to work collaboratively in a team environment.
• Proficiency in using CRM systems.
• Problem-solving skills and a customer-oriented mindset.
• Willingness to participate in ongoing training.

Benefits

• Fully remote work opportunity.
• Supportive team environment.
• Opportunities for professional development.
• Flexible working hours.
• Competitive salary package.