French Speaking Client Representative - Remote

Overview

Patrique Mercier Recruitment PT is thrilled to announce an exciting opportunity for a French Speaking Client Representative in a fully remote position based in Greece! We are passionate about connecting talented individuals with rewarding career opportunities while providing exceptional support to our clients. In this role, you will utilize your French language skills to assist our French-speaking clients, ensuring they receive the highest level of customer service. If you are dedicated to client engagement and seek a dynamic work environment, we want to hear from you!

In Short

• Deliver outstanding customer support to French-speaking clients through various channels, including phone, email, and chat.
• Address client inquiries and resolve issues promptly to enhance customer satisfaction.
• Collaborate with team members to share best practices and continuously improve service quality.
• Accurately document all client interactions in our CRM system to facilitate effective follow-up.
• Assist clients in navigating our services and support them throughout their onboarding process.
• Identify client needs and provide tailored solutions to improve their experience.
• Engage in ongoing training sessions to stay informed about our products and customer support strategies.

Requirements

• Fluency in French is required.
• Strong communication skills.
• Experience in customer service is preferred.
• Ability to work independently in a remote environment.
• Familiarity with CRM systems is a plus.
• Problem-solving skills and a client-oriented mindset.

Benefits

• Work from home flexibility.
• Dynamic work environment.
• Ongoing training and development opportunities.
• Supportive team culture.